For refugee Crystal Wallace, resettlement means freedom and a new life in another country.

Watch the video below to learn about the work of IOM POS in the resettlement process which includes four main areas: (a) case management; (b) health assessment and related assistance; (c) movement management and operations; and (d) addressing integration pre-departure and post-arrival. IOM also works with its UN sister agency UNHCR, the UN Refugee Agency to facilitate resettlement.