Max walks us through how to update the firmware for a Hear Back PRO Hub using a PC.

You can find the latest firmware version for download here: https://heartech.atlassian.net/wiki/s...

0:00 Intro
0:12 Finding your Hub's existing firmware version
01:03 Locating the Hub's USB port
01:16 Opening and finding the firmware file on your PC
02:05 Rebooting and connecting the Hub
02:26 Renaming old and loading new firmware files (Don't skip this!)
03:53 IMPORTANT: Unmounting Hub and disconnecting
04:08 Verify new firmware installation

March 2023