In this video, you will see what to do if your HP printer does not pick up or feed paper from the input tray and an "Out of Paper" message displays on the printer control panel or your computer.

Chapters:
00:00 Introduction
00:13 Reset the printer
01:40 Check the condition of the paper
03:28 Clean the rollers
05:56 Clean the paper pick rollers
09:23 Reset the printer
11:18 Adjust the print settings in the print driver
12:28 Service the printer

The printer shown in this video is the HP Officejet Pro 8600 e-All-in-One (N911a), but the steps will also work with the HP Officejet Pro 8600 Plus e-All-in-One Printer - N911g, and the HP Officejet Pro 8600 Premium e-All-in-One - N911n.

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This video was produced by HP.
Fix printer not picking up paper for HP OfficeJet Pro 8600 e-All-in-One | HP Support
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