Are you confused about the differences between IT Project Management and IT Service Management? Looking to pursue an ITIL® or PMP certification, but not sure which one is right for you? Join Chris in this episode to learn about the different career paths, certifications, and processes that set these two amazing fields apart.

Introduction: 00:00
Definitions: 00:57
Overview: 01:50
Example: 04:20

KPIs:
Project Management: 05:40
Service Management: 6:20

Career Path Differences
Project Management: 07:24
Service Management: 07:58

Certification Differences
Project Management Certs: 09:10
Service Management Certs: 11:50

Bottom Line: 13:52

Looking for ITIL® or PMP training? Start learning today with ITProTV:
https://go.itpro.tv/courses-itil
https://go.itpro.tv/courses-pmp

Connect with Chris:
LinkedIn:   / cward23  
Chris:   / chris_itil  

#projectmanagement #servicemanagement #itilvspmp