When it comes to influencing behaviour of customers and colleagues, there are a lot of things you can do. But there’s also a lot of things you shouldn’t do. In this video behavioural expert Bri Williams explains three things you shouldn’t do if you want to influence action.

More about Bri: https://www.briwilliams.com/
More about Influencing Action: https://www.briwilliams.com/about-inf...
More about Just Do This: https://www.briwilliams.com/about-jus...
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