Jennifer Tejada is CEO of PagerDuty, whose software promises to alert companies to glitches in their data centers and then help mitigate before the problems spiral. She grew up in working class communities in the Midwest, part of a big family where you had to fight for your spot. Today PagerDuty is using automation and generative AI technologies to keep customers’ developers focused on the most critical tasks, and help them gets things like documentation done faster.