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We’re going to look at ways to fix the most common Viber problems. If you're ready to start enjoying your Viber conversations again, go ahead with me!

0:00 Intro

0:47 Problem 1: How to backup Viber messages on PC?

2:50 Problem 2: Viber Won't Send or Receive Messages & Images.
Viber takes advantage of your internet when sending or receiving messages. Many users have experienced that they can’t send or receive messages or images because their internet isn’t functioning.
Other issues include your recipient deleting the app, so you can’t contact him through Viber. Also, there’s one more solution to this problem that works mainly for iPhone users. You need to go to Settings and then tap on Privacy. Find the Collect Analytics button and click Disable. Now, you should be able to receive and send messages freely.

7:18 Problem 3: Viber Income & Outgoing (Video) Calls not Working
Problem with incoming and outgoing Viber calls is perhaps one of the most persistent issues on both iOS and Android platforms. To fix it, go to Settings in your Viber app. Next, tap on Calls and Messages, and tick Viber-In-Calls. This allows your phone to receive incoming calls when someone calls you.
You can also allow Video Calls by tapping on the homonymous button and choosing On. Now, you should be able to call or receive both video and audio calls. Sometimes, Viber tends to mess up the settings, so you must take your time to inspect them before using it.

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