In this informative video, we demystify Dynamics 365 CRM (Customer Relationship Management) to help you understand its significance in today's business landscape.

What is CRM? We'll begin by breaking down the concept of CRM and discussing the key features and modules. Discover the core features and functionalities that Dynamics 365 CRM offers, including customer data management, sales automation, marketing capabilities, customer service, and more.

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Dynamics 365 CRM Playlist (English) :
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Chapters:
00:00 intro
00:49 CRM
01:45 Dynamics 365
02:48 Benefits
04:00 Key Features
06:10 Sales Team
06:30 Marketing Team
07:10 Service Team
08:05 Conclusion
08:50 What is Next?
10:00 Learning Tracks