Published On Nov 13, 2016
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One of the most difficult things all of us will have to learn how to do in life is deal with difficult people. Sometimes these people are our bosses or colleagues. Other times itâs even more personal â a relative, friend, or partner.
Hereâs one of the most important things to remember when dealing with difficult people - itâs not about them at all; itâs about how YOU are able to control your own thoughts and emotions â to keep it about the topic of conversation instead of âwinningâ the debate.
Remember that your challenge is not in trying to change that personâs anger or push back â your power lies in how you respond, how you learn to LISTEN and VALIDATE otherâs emotions that you may find to be unreasonable or really ridiculous, and how you get them to listen to you â so you can get what you want without losing control of your emotions. Learn how to make heart-first decisions instead of ego-driven ones, and youâll see just how much more youâll accomplish.
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