Work Instructions need to be clear to best help your user. Writing for our users (our readers!) helps us make sure our writing is clear, relevant, and actionable. To write clear Work Instructions that meet your user’s needs, make sure you consider your user’s situation and use clear writing strategies.

In this video, you’ll discover:
00:00 - Intro
00:32 - Understanding your user’s needs
02:46 - Use Plain Language
04:20 - Clarify the "Who" & "What"
06:41 - Provide one idea per sentence

Check out the strategies and the “Before and After” examples in this learning video!

This video is the first in a series of three videos on writing Work Instructions:
● Part 1: Writing for Your User
● Part 2: Writing Information vs. Instructions
● Part 3: Making your Work Instructions scannable

Please let us know what questions you have about writing clear Work Instructions. We will get back to you in the comments right away!

Check out the High-Value Writing book, our eCourses, and our other YouTube videos! Be sure you’ve subscribed to get all the latest info on new writing trends and tips.
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