Gridspace Co-Founder Evan Macmillan sits down with Rowan Curran, a Senior AI Analyst at Forrester, to discuss the current state of generative AI and the future of the industry.

0:00 Introductions
0:28 How do you know what's really going on in the AI industry?
0:50 Will the modular approach be the standard in the market?
1:29 How will pretraining get cheaper and more cost-effective?
2:30 What are the advantages of pertaining a small model vs fine-tuning a larger model?
3:10 Will companies create their own LLM models, or will they use off-the-shelf products?
3:56 How will companies build these AI agents?
4:52 Will every company have their own AI agents?
5:40 Isn't voice the preeminent form of conversation?
6:16 Is customer service the first important area for generative AI?
6:52 Last Spicy Question: What will the best-performing companies do differently with voice?
7:20 Fairwell!

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