In this week's training to become an electrician, I received my next book and considered the customer experience, as well as considerations to improve it for both myself and the customer.

Each week, I'm highlighting what I have learned on the journey to become an electrician.

I also have a keen interest in the mechanical and electrical world and would like to visit projects and meet people. If you know of an interesting product or solution to a real-world problem that my team and I might be able to film, please email me with some details.