Published On Aug 15, 2024
APS Supervisor and Direct Report
To be used with APS Supervisor Desk Guide: Frameworks for Engaging in Difficult Conversations
PDF: https://drive.google.com/file/d/1_9mt...
In this scenario, an APS Supervisor uses Emotional Intelligence when discussing concerns of a performance issue with their direct report. This video was developed by Adult Protective Services Workforce Innovations.
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