Whether it is a recurring password reset issue or a misconfigured firewall update, seemingly routine IT incidents or changes could mask systemic vulnerabilities, paving the way for deadly cyberattacks. Join our webinar https://mnge.it/security-first-itsm on October 17 with Kumaravel Ramakrishnan, director of marketing for ITSM at ManageEngine, to discover how you can shield your service landscape against modern cyberthreats by aligning your security and ITSM efforts. Register now! https://mnge.it/security-first-itsm

ServiceDesk Plus is an IT service management software that helps organizations streamline their ticketing, and manage their IT efficiently, ensuring there's minimal downtime and top-notch IT service delivery. With advanced ITSM functionality and easy-to-use capabilities, ServiceDesk Plus helps IT support teams deliver world-class service to end users with reduced costs and complexity. More than 100,000 organizations across 185 countries trust ServiceDesk Plus to optimize IT service desk performance and achieve high end-user satisfaction.

👉 For more information on ServiceDesk Plus, visit https://mnge.it/what-is-SDP
👉 Schedule a personalized demo from our experts - https://mnge.it/Get-free-demo
👉 Get a tailored price quote - https://mnge.it/Contact-Sales
👉 Get started with a 30-day free trial - https://mnge.it/Start-free-trial
👉 ServiceDesk Plus pricing - https://mnge.it/Pricing
👉 ServiceDesk Plus editions - https://mnge.it/Compare-editions
👉 Key features and capabilities - https://mnge.it/Key-features

In this video, we will discuss

00:00 - ServiceDesk Plus Overview
2:40 - Request Management
16:37 - Solution Management
20:25 - Problem Management
24:33 - Change Management
34:16 - Project Management
39:50 - Hardware and Software Asset Management
56:25 - Configuration Management Database (CMDB)
1:02:54 - Purchase Management
1:08:05 - Contract Management
1:10:35 - ServiceDesk Plus Integrations
1:14:17 - Reporting

Watch other features in ServiceDesk Plus:

👉 Incident management ►    • Incident management in ServiceDesk Plus  
👉 IT change management ►    • IT change management in ServiceDesk Plus  
👉 IT asset management ►    • IT asset management (ITAM) in Service...  
👉 Request management ►    • Request management in ServiceDesk Plus  
👉 Knowledge management ►    • Knowledge management in ServiceDesk Plus  
👉 Enterprise Service Management (ESM) ►    • Enterprise Service Management (ESM) c...  
👉 Configuration management database (CMDB) ►    • Configuration management database (CM...  
👉 IT project management ►    • IT project management in ServiceDesk ...  
👉 Release Management ►    • Release Management in ServiceDesk Plus  
👉 Self-Service Portal ►    • How to use the Self-Service Portal of...  
👉 Asset discovery ►    • Unified agent for asset discovery for...  
👉 Zia in ServiceDesk Plus ►    • Zia in ServiceDesk Plus: Request appr...  
👉 Request Life Cycle (RLC) ►    • Request Life Cycle (RLC) in ServiceDe...  

To learn more about how ServiceDesk Plus can help your ITSM efforts, check out our other resources.

👉 Edition comparison - https://mnge.it/Nlf
👉 ServiceDesk Plus Cloud vs. On-Premises - https://mnge.it/ypy
👉 Pricing plans - https://mnge.it/8W5
👉 Technical support - https://mnge.it/sSN
👉 GDPR compliance - https://mnge.it/BZO
👉 HIPAA compliance - https://mnge.it/Wkx

For more video tutorials and updates on ServiceDesk Plus, subscribe to our channel here http://bit.ly/me_yt

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