Bart Ruben Rozema (Zevenaar, The Netherlands, 1989) is an enthusiast in the practice and application of Lean methodology in the service industry. Trained in the lean methodology by the Sensei’s of the Spanish Lean Institute, the university of Barcelona and the international Lean Global network, he currently resides in Tenerife, where he is the general manager of Hotel Tigotan (Dreamplace hotels) and a proud leader of his company's Lean journey.

Having started in the service industry at only 15 years of age he has seen many examples of how badly designed processes can impact directly on the guest' experience and decided that Lean was the way forward.

The implementation of Lean in the Dreamplace hotel chain has been ground-breaking and their results have been shared with the lean community in various high profile summits such as the Lean global summits in 2018 and 2019. He has translated many Lean books into Spanish and a book on the subject of Lean in hotel from his hand should be in stores by the fall of 2021.

Music: Upbeat Corporate by JP Bianchini


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