This video gives a complete step-by-step guide to dealing with the number one failure mode for Maytag and Whirlpool side-by-side refrigerator ice-makers. If your side-by-side refrigerator icemaker has stopped working, look at the wiring at the bottom of the freezer door. You are likely to find severed wires that naturally occur due to the design of the refrigerator and the movement of the freezer door during normal use. This failure mode is so common that I’ve already had to repair it twice on my current refrigerator. The specific model number for this refrigerator is: MSC21C6MFZ00, manufactured in September 2018.