Gaming Refund Policies are Weird
Exiled Exiled
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 Published On Nov 10, 2023

In 2020 one of the most notorious releases happened. On the 10th of December Cyberpunk was officially released to the world. After a 7 year wait the fans finally got their hands on what they wanted. However, as we know this started awfully. With 30,000 copies being refunded and Sony removing the game from the PlayStation store, CDProjeck Red couldn’t really hold their heads high. What didn’t help was the lack of actual journalism from the gaming journalists on if this game was any good with most rating the game a 9 or 10 out of 10. The issues around this game were so massive that it made it onto the news. I even had my parents who have no interest in games asking me about it. Now the reason I’m mentioning this is that today’s topic is going to be around refunds. More particularly the customer's right to a refund, when should refunds be allowed, when shouldn’t they be, the confusing world of different marketplaces and the rules they have outlined, and most importantly the weird middle ground that games sit in as an entertainment product and consumptive art. So grab a cup of tea and let's sit down and discuss Gaming refund.
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Time Stamps
00:00-01:13 - Intro
01:14-06:28 - The Weird World Of Gaming Refunds
06:29-09:20 - What Are Games?
09:21-13:01 - Games with justified reasons for refunds
13:02-24:26 - what constitutes an unfinished game and an unfinished product?
24:27-28:27 - Should you be able to refund a game if you don’t like it?
28:28-31:25 - My view of the perfect refund policy
31:25-34:30 - End Thoughts

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