Overview of Local Number Portability (LNP), and transferring telephone numbers from one carrier to another. We will break down the entire process, and define some of the terms you may hear along the way, such as: Billing Telephone Number (BTN), Customer Service Record (CSR), Letter of Authorization (LOA), and Remote Call Forward (RCF).

00:00 Background
01:44 Example
02:25 Ultimate Goal
03:14 Preliminary Information
04:16 Temporary DID's
05:45 Account Information
07:34 Letter of Authorization (LOA)
10:05 IMPORTANT WARNING
12:37 Wrapping Up