Microsoft Teams has Group chats and Channel Conversations. Channel Conversations happen in the General channel or another channel. Chats are in Chats. :-) Which one should you use? Both are great at communicating with a group of individuals. You can share files with both Chats and Channel Conversations (also called Posts). In this video, I'll give you my advice on when to use Chats vs. Conversations. Some of the points are clear-cut, but in others, you will have to decide what works best for you and your team members. You can start a group chat at any time. You may need permission to create a Team. Every Team has a General Channel. The conversation occurs in channels. Conversations can be threaded. Chats are not threaded.

CHATS
Can create at any time
Chats are not threaded
No Announcement feature
It may get difficult with too many people
Can't create folders in the Files tab
Files are in OneDrive

CONVERSATIONS
Need a Team
Threaded Conversations
Can do Announcements
Easy to manage with multiple people
Can create folders in the Files tab
Files are in SharePoint

Chapters:
0:00 Intro
0:55 Create Group Chat
2:27 Departments s/b a Team
3:00 More people s/b a Team
3:36 Project duration
4:10 File sharing
5:30 Ability to create a Team

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