Why airlines will never stop nickel-and-diming us | About That
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 Published On Jun 21, 2024

Much to the frustration of travellers, airline fees once included in base fares are continuing to crop up as à la carte costs. Andrew Chang breaks down how the 'unbundling' of fees, such as WestJet's $25 charge for booking economy tickets by phone, has changed the airline industry — and why experts say there'll be more to come.

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