Almost every passenger traveling today encounters self-service options throughout their journey. However, most airlines have not yet implemented full baggage tracking and notifications for passengers. As a result, many passengers still face major stressors in their travel experience when waiting at the baggage claim, wondering if their bags will arrive on time, or even at all.

Thankfully, Brock’s Baggage Services Office allows passengers to create baggage claims files from their smartphones and provide delivery preferences in the event that their bag is mishandled.

Watch the video to learn more about how you can enable passenger notifications for bag tracking or virtualize your Baggage Services Office, and feel free to get in touch with one of our experts.

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