In this episode, Al Jackson and the team dive into why some movies are infinitely rewatchable, like "Goodfellas," while others, though impactful, aren't as easy to revisit. They also explore the psychology behind customer service, why stores like Trader Joe's and Chick-fil-A excel, and how places like Costco and Sam's Club cater to different vibes. Plus, a fun discussion on modern slang with phrases like "Brat Summer" and "Real Spit."