Lodha sales & CRM teams trick flat-buyers 😡 into making bad decisions
Krishnaraj Rao Krishnaraj Rao
230K subscribers
454,183 views
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 Published On Jan 20, 2019

By depriving customers of genuine information and creating a false urgency (Gudi Padwa discount etc) and fake information about scarcity of flats (e.g. last three flats remaining in this project, rest all are sold out!), Lodha's sales team and CRM team cause their customers to take terrible financial decisions that they will regret in the years to come. No matter which project you are tempted to buy a flat in -- Whether it is Lodha Amara, Splendora, Palava, or New Cuffe Parade, please remember that the Sales Team members are NOT your friends, and the Customer Relationship Managers are NOT your friends. They are there to coax, mislead and bully you into paying the first installment, and after that, bully you into paying more and more installments.

---------- Video Contents -----------
0:00 Intro
0:30 Lodha Developers actively prevent flat-buyers from inspecting the build quality of their project
1:30 Typical experience of the Lodha customer
4:20 Why Lodha Sales Team wants you to bring your wife along to the sales office
6:00 Lodha Group converts your important life-changing decision into an impulse-purchase -- urgency marketing techniques
7:45 The magic of Lodha show-flats that are cunningly designed by interior designers to make small spaces appear large
9:30 The mela-like artificial atmosphere of the typical Lodha sales table -- couples with closing manager
12:25 Builder's sales staff are basically minions, without any real power to genuinely negotiate the prices
13:30 Important guidance for buying flats at builder's sales office, and what to watch out for while swiping a token and signing on Lodha's application form
15:50 It is almost impossible to reach higher-ups in Lodha's management structure for grievance redressal
17:20 Flat purchasers are forced to enter into very unfair contract with Lodha developers

ISSUED IN PUBLIC INTEREST BY
Krishnaraj Rao
9821588114 and 8169471229
[email protected]

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