Automated Customer Satisfaction (CSAT) surveys via WhatsApp channel. This uses Sinch Chatlayer for the automation and Sinch Contact Pro for the live conversation handling.
WhatsApp is just an example and you can use other messaging channels as well as voice for conducting customer surveys.

Sinch Contact Pro
Provide five-star omnichannel customer service with a single solution. Calls, emails, web chat, video, SMS, and messaging apps are now all in one place!
🔗 https://www.sinch.com/products/custom...

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