It's a rare issue, but occasionally a Decent machine might need a replacement of a tiny part known as an "O-ring." So what's an O-ring? It's a small, flexible ring that's inserted inside the teflon water tubing of our Decent Espresso machines. Its function is to prevent leaks from thermal cycling or leaks that could occur where the tubing attaches to the next part of the machine. If your DE1 does get a leak, we can send you a replacement O-ring. You probably don't need a new water tube. This video shows you how to remove and replace the O-ring in your Decent machine's water tubing.

A pair of common tweezers are all you need: to pull out the metal pin, and remove the small silicone o-ring. Often, all you need to do is wash the oring, to remove a bit of calcium that might have adhered to it, or other dirt. Or, if the o-ring is damaged, you would put a new one on. Or... the silicone can get harder over time (it can take a decade) and leak due to that.

This connector system was developed by Nestle for Nespresso machines, and is extremely reliable. It does not leak due to temperature cycling, which is a common and big problem with welded or threaded water connectors. However, problems can occur, which is why we show you (in this video) how easy it is to take the connector apart and rebuild it.