In this video, I’m gonna show you how to retrieve or reset locked SSS account. A short and simple guide

SSS WEBSITE: https://www.sss.gov.ph/

How To Recover a Locked SSS (Member) Account
1. Go to the official SSS website and click the Member Portal
2. Click the link that says “Forgot User ID or Password?”
3. Choose how you want to retrieve your account
Option 1: Through your registered email address
Option 2: By Answering Security Questions
4. Check the e-mail sent to you by SSS and click the link to reset your password
5. Set your new password

To reset your account using the official SSS mobile app, follow these steps:
a. Install the SSS Mobile App on your phone.
b. Click the link that says “Forgot Password?” at the lower right corner just below the Password box.
c. Enter your CRN or SSS number in the box provided.
d. Click Submit. Wait for the notification that SSS will send to your email address.
e. Click the link sent to your registered email address to reset your account password.
f. Set your new password.
g. Log in to the app using your new login credentials.

How can I set Security Questions so i can easily recover my account in case it gets locked in the future?
Members can set security questions for account recovery purposes by following these steps:

a. Log in to your My.SSS account.
b. Hover your mouse over to Member Info located on the main menu.
c. Click Update Security Questions.
d. Click Setup Security Questions. You can now set your two security questions and the corresponding answers to these questions. Don’t forget to keep these information in a safe place so you can check them in case your forget the answers.
e. Click Submit.
f. Confirm the transaction by entering your password.


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We hope this quick guide helped you in your search! Thanks so much for watching and i will see you soon with a new video! As always folks, thanks for tuning in! God bless Everyone!

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