Rethinking CX Post-Pandemic: The Role of Cloud, Digital and Data in Delivering Brilliant CX
Kerv Group Kerv Group
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 Published On Dec 27, 2023

What did we cover at the event?

Kerv, Genesys, Arvato, and Microsoft experts gathered at the Imperial War Museum in London to discuss how companies could reimagine their CX strategies post-pandemic and keep up with consumer demands.

Watch our event video to hear how our client, Arvato, adapted to the dramatic changes through Covid-19 and continues to provide world-class customer experience through the use of Genesys Cloud CX.

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Chapters ⌛
0:08 - Introduction
0:32 - Genesys
0:56 - Arvato

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Kerv specialises in digital transformation and IT solutions for a range of different customers in various industries. Kerv is proud to be certified as a Great Place to Work (2023), we’re listed on the Best Workplaces in Tech (2023) and we are excited to be on our journey to becoming a B-Corp business. We are delighted to have one of the highest Glassdoor ratings in the country – our Kervers like being at Kerv!

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