In this tutorial, we walk you through the process of creating a structured automated agent within the Symphona platform. Structured agents are essential for delivering consistent and reliable interactions, whether for customer support or other business functions. This video will guide you through each step to ensure your agent is set up effectively.

What You’ll Learn in This Video:
• Navigating to Agent Manager: We begin by showing you how to access the Agent Manager within Symphona’s Converse, where you can create and manage your automated agents.
• Creating a New Agent: Learn how to set up a new structured agent by filling in key details such as the agent’s name, description, type, and relevant tags. This setup is crucial for ensuring your agent meets your specific business needs.
• Using the Structured Agent Editor: We provide a detailed walkthrough of the Structured Agent Editor, where you can build out a conversation flow, starting from the initial step and customizing each interaction point.

Why This Matters:
Structured automated agents play a critical role in maintaining consistent communication with your customers or internal users. By following this tutorial, you’ll be able to create agents that deliver precise, on-brand interactions, improving the overall efficiency and effectiveness of your operations.

Who Should Watch:
This video is ideal for IT professionals, customer experience managers, and any Symphona users responsible for developing and deploying automated communication tools.

Get Started with Symphona:
To learn more about how Symphona can enhance your business operations with AI-powered agents, visit our website at https://www.simplyask.ai/symphona

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Connect with Us:
👉 Website: https://www.simplyask.ai/symphona
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Let’s work together to build smarter, more effective communication agents with Symphona.