1:56 What is CRM
3:33 Live Demonstration starts – CRM feature location
4:26 Marketing Lead
12:26 Creating a Work Item
18:58 Case Notes
20:51 Batch Add Marketing Lead
21:50 External Employers
24:46:00 Activities Folder – entering services
27:26:00 Changing Marketing Lead to Recruiting Employers
31:04:00 Follow up on Work Items
32:54:00 Outreach Campaign
34:41:00 Online Surveys
35.20 Reports
37:08:00 Marketing Details
38:35:00 Policies
48:29:00 Q&A