Published On Sep 25, 2024
In our new episode of the Mastering CS, Candid Leader Insights podcast, Irina Cismas, Head of Marketing at Custify, discussed with Sara Arecco, the Head of Customer Success at Antavo.
Sara talks about his amazing insights about her journey in CS, the challenges she overcame, and the strategies he implemented.
What You’ll Learn:
- How to have a growth mindset
- How to structure the CS customer success team
- What are the right skills for CS
- The importance of the right tool stack for CS
- How to overcome customer challenges
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With Custify, you can:
☑️ automate daily tasks through Playbooks
☑️ build individual customer #HealthScores
☑️ create customer segments
☑️ improve your customer communication strategy
☑️ streamline your onboarding process
☑️ track customers’ journeys every step of the way
☑️ get a 360 view of their progress
Want to do great things with your customer success initiative? Keep in touch with us below:
Custify Website: https://custify.com/
LinkedIn: / custify
Twitter: / custifysrl
Facebook: / custify
Contact: https://www.custify.com/contact