Customer Experience Re-Imagined: Elevating your CX Strategy through AI, Data and Digital
Kerv Group Kerv Group
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 Published On Feb 20, 2024

What did we cover at the event?

Kerv, PureGym, Genesys and Microsoft experts gathered at the iconic Tower of London to showcase how companies can elevate their CX strategies by utilising AI to implement data-driven empathetic customer experiences.

Watch our video to find out what we covered at the event. Get in touch with us to find out how you can start your CX and digital transformation journey with Genesys.

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Chapters ⌛
0:07 - Introduction
0:57 - Genesys
1:16 - Outro

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Kerv specialises in digital transformation and IT solutions for a range of different customers in various industries. Kerv is proud to be certified as a Great Place to Work (2023), we’re listed on the Best Workplaces in Tech (2023) and we are excited to be on our journey to becoming a B-Corp business. We are delighted to have one of the highest Glassdoor ratings in the country – our Kervers like being at Kerv!

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