Our vision is to be the best financial services firm in the Southeast. That takes a commitment to service and advice, products and services that can meet every client need and extraordinary convenience that makes it easy for you to do business.

But to be the best takes more. It requires going above and beyond what’s expected of a bank to truly wow our clients. Shari Pilgrim in Chattanooga, TN, lives out that “WOW” culture every day, seeking to make a difference in the world simply by making someone’s day.

Shari works the drive thru window downtown. She sees her clients primarily through a camera and monitor system, and her transactions are almost all done through a tube. That distance hasn’t stopped her from forming strong connections with the people she serves.