Join Nate Roston as he takes you behind the scenes of life on the road as a New Tech Machinery service tech—where every day is a new adventure!

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Join Nate Roston from New Tech Machinery as he takes you through a day in the life of an outside service tech! From early flights and long drives to on-site service and customer satisfaction, Nate shares the ins and outs of traveling across the country to help customers keep their machines running smoothly. Discover the challenges, rewards, and adventures that come with being a service tech, and don’t forget to check out our NTM Learning Center for more tips and insights!

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Learn more about our products here: https://newtechmachinery.com/learning...

In this video:
0:00 - Intro
0:16 - Flying to the customer
0:33 - What a typical week is like
0:43 - Priorities when visiting a customer
0:57 - Nate's history in the industry
1:16 - Advice for people new to the industry
1:42 - Favorite part of the job
1:53 - Challenges
2:12 - Wrapping up the day
2:28 - Outro

Interested in learning more about a machine? Contact us here: https://hubs.ly/H0f817Z0

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Video production: Alex Spence
Editing: Corey Baker and Alex Spence
On camera: Nate Roston
Thanks to Terry, Nate, Tom, and the Video Team for the feedback.

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Machine should never be operated without the guards in place. Otherwise severe injury can occur. Machine must be operated by a competent trained individual and never be operated by a person who has not had proper training, studied the video and the latest operating manual found at www.newtechmachinery.com/resources/machine-manuals. Failure to operate correctly or without guards can result in severe injury.

New Tech Machinery provides no warranty (finish, substrate or weather tight) in relation to the metal roofing systems the machines form. Should a warranty be required, users should consult with metal roof manufacturer or coil supplier prior to contracting on work. It is the sole responsibility of the installer and/or metal panel manufacturer to ensure that the roof system meets all engineering and local building codes.