Eric Olson, CMO at Quickbase, is Aarni Heiskanen's guest in this episode of the AEC Business podcast discussing "Gray Work." It is the work done in ad-hoc solutions to make do and get by when your technology doesn't work for you. It is in systems that aren’t connected, built on the fly, and not conducive to strong collaboration. It impacts revenue, productivity, and employee frustration at scale. Quickbase, as a software company, aims to eliminate gray work in the construction industry.