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These videos are meant to be educational and funny, so if you have any questions don't hesitate to ask!

0:00 Intro
0:05 The mechanic said the customer told them that he had receipts for the oil changes but they haven't seen any of them. Either way, the engine will be getting replaced. This 2020 Mercedes-Benz sprinter van has 60000 miles/96560km.
0:21 The manufacturer and shop couldn't find any evidence of this actually happening so the claim was denied. When a customer claims that an issue like this happened the manufacturer will send somebody out to investigate the issue as they take claims like this very seriously.
0:34 The get-back whip is actually what it sounds like. The whip caused the customer's concern.
0:45 Repairs declined for rear brakes, rotors and calipers.
0:58 The engine needed to be replaced. The AUDI R8 was towed away.
1:14 The transmission needed to be replaced after it broke down 2 miles away from the shop.
1:28 The vehicle overheated and caused the cylinder head to warp as the engine got extremely hot.
1:42 The JB weld and beer can didn't fix the issue. The mechanic cleaned off the transmission fluid leak prior to taking the photos.
1:52 No extra info.
2:02 Brake lines were rusted (common older GM issue) so the customer used the parking brake to stop.
2:20 The undercarriage had 80 pounds/36 kg of dirt underneath, which was cleaned up by the technician.
2:30 5.7L Hemi so it has 16 spark plugs. All were gapped incorrectly. The technician installed new plugs, gapped them correctly, fixed the wiring and replaced the bad fuel injector and it now runs perfectly. The mechanic thinks that the customer did this.
2:44 This Dodge RAM 1500 was towed away.
2:52 The technician was okay and the shop replaced the airbags.
2:58 No extra info.
3:07 Outro. Thanks for watching!