In this episode I’m joined by Simon Verbiest, a Teams product specialist at Telnyx. Just one of the many companies that provides a great Teams voice solution called Operator Connect. So as well as answering some tricky questions, Simon takes us through a deep dive demo of what Operator Connect is and how to set it up, integrate it into Microsoft 365 and configure it for your users. We also talk about licensing options and just some of the differences between Operator Connect and Direct Routing. So if you want to learn more about this awesome Teams voice service, then this is a session not to miss.

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For more on Operator Connect visit Telnyx at https://tlyx.co/andyopex or https://telnyx.com/products/operator-...

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Timecodes

00:00 Introductions
03:15 So What is Teams Operator Connect?
04:43 How does it compare with Direct Routing?
05:27 Who is Operator Connect for?
07:22 Licensing Requirements
09:54 DEMO Setup & Config
12:00 Assigning Phone Numbers to users
16:30 Setting up an Emergency Location
19:00 What about Security & Compliance?
20:42 Final thoughts & tips
22:04 Session conclusions