When it came to choosing a topic for this short Talking Heads business learning video, CATWOE was the business tool that immediately sprang to mind. It’s a technique many business change managers, project managers and business analysts use intuitively every day because we recognise how much it helps when we reflect on stakeholder perspectives and accountability.
This technique is not in everyone’s top ten but, with so much focus on the importance of working effectively with stakeholders, it’s timely to have a reminder of how relevant it can be and the great insights it affords.

When we evaluated business analysis techniques against the dimensions of usability - learnability, efficiency, memorability, error (being fool proof) and satisfaction - CATWOE scored well. ‘Worldview’ seems to be a term that is currently in vogue so this may have helped!

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