Accessories purchase, Please contact our official email or website, remember to attach your machine type and accessories pictures
Official email：[email protected]
Official website: https://www.creality.com
Any technical support in need, Please contact our official service email，remember to attach your printer model、complete orderscreenshot、purchase link 、printer product SN and the issue relevant video or picture .
Official service email：[email protected]
Any inquiry of firmware and software，Please download it by creality official website：https://www.creality.com/pages/download
Creality firmware obtaining tutorial：   • Video