By harmonizing these capabilities, Qiscus presents a robust solution that revolutionizes customer understanding and engagement. The Qiscus Customer Data Platform (CDP) serves as the foundation, bringing together data from various sources to create a holistic view of each customer. This comprehensive perspective enables businesses to fine-tune their services and campaigns, fostering more personalized interactions and staying ahead in a competitive market.

Complementing the CDP is Qiscus Survey, which takes the engagement a step further by empowering businesses to directly gather customer feedback. Through thoughtfully designed surveys, companies can delve into the intricacies of customer preferences and sentiments. This valuable data not only boosts engagement but also fuels informed decision-making, enabling organizations to continually refine their strategies and offerings. Together, Qiscus CDP and Qiscus Survey form a powerful duo that not only enhances customer experiences but also empowers businesses to adapt and thrive in a dynamic market landscape.


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Qiscus is an omnichannel customer engagement platform that helps businesses build relevant Customer Experience (CX) for consumers and engage in real-time and large-scale conversations. Qiscus has assisted businesses in 23 industries with 10+ use cases and has reached more than 50,000,000 end-users.

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