If you're trying new things and not all of them succeed, that's called experimentation. When you deviate from known practice because of inattention or lack of training, on the other hand, that's probably a mistake.

For this episode of our video series “The New World of Work”, HBR editor in chief Adi Ignatius sat down with Harvard Business School professor Amy Edmondson, an expert in psychological safety, to discuss:

+ Good and bad types of failure
+ Dangers of not experimenting enough
+ The tension between paying close attention to individual employees' needs, and those of the team and organization

This interview part of a series called “The New World of Work,” which explores how top-tier executives see the future and how their companies are trying to set themselves up for success. Each week, Adi will interview a leader on LinkedIn Live — and then share an inside look at those conversations and solicit questions for future discussions in a newsletter just for HBR subscribers. If you’re a subscriber, you can sign up for the newsletter here: https://hbr.org/my-library/preference....

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