I'll show you from how to setup a business phone system using Microsoft Teams that will work like your current analog or digital phone system but much better integrated with the Microsoft tools you already use.
Specifically, I'll show you how to setup Microsoft's Shared Calling Plan -- which is the most cost-effective solution for implementing the Microsoft Teams Phone for your business.

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Main features of Shared Calling Plan:
Single phone number
- Multiple simultaneously calls (no real limit yet)
- Same business caller ID external callers see
Users don't need a unique phone number
- Or can get phone number per department/group/team
PAYG = Pay as You Go (only pay for outbound, inbound included)

PowerShell Commands used in video:
1. Install Teams Module:
Install-Module -Name MicrosoftTeams

2. Then connect to Teams:
Connect-MicrosoftTeams

3. Enable voice for the user:
Set-CsPhoneNumberAssignment -Identity [email protected] -EnterpriseVoiceEnabled $true

4. First defining resource account email to mainaa:
$mainaa = '[email protected]'

5. Get the phone number of the Auto attendant resource account:
$PhoneNumber=Get-CsPhoneNumberAssignment -AssignedPstnTargetId $mainaa

6. Set the static emergency location on the resource account:
$CivicAddress = Get-CsOnlineLisCivicAddress -City ‘Name of Your City’
Set-CsPhoneNumberAssignment -LocationId $CivicAddress.DefaultLocationId -PhoneNumber $PhoneNumber.TelephoneNumber

7. ecbn1 is your emergency phone number you acquired, set it:
$ecbn1 = '+19162502681'

8. create shared calling policy:
$ra = Get-CsOnlineUser -Identity $mainaa
New-CsTeamsSharedCallingRoutingPolicy -Identity MainSharedCalling -ResourceAccount $ra.Identity -EmergencyNumbers @{add=$ecbn1}

Microsoft Help Page: Plan for Shared Calling
https://learn.microsoft.com/en-us/mic...

For additional info on Teams Phone, ‪@CollaborationSimplified‬ is also a great resource.

Best overall Teams-ready desk phone:
https://amzn.to/3UUB93J

Chapters
0:00 Intro
0:51 Overview of Shared Calling
4:20 Overview of Steps
6:07 Buy Licenses
11:45 Assign User License
12:27 Enable Voice for Each User
15:23 Get a Phone Number
17:30 Add a Emergency Location
18:44 Create a Resource Account
20:40 Setup Auto Attendant
26:48 Assign Phone Number to Resource Account
28:14 Create Voice Routing Policy
29:19 Create Emergency Call Routing Policy
31:51 Create Shared Calling Policy
35:57 Assign Polices to Users in Bulk
37:18 Demo Test Call!

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