Dr. Mortenson takes us from unskillful behavior to skillful behavior in this talk focusing on the Personal Shadow and projecting it on to other people. Steve Mortenson is a professor of Communication at the University of Delaware. His teaching and research focus on skillful communication, emotional management, and effective leadership. This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at https://www.ted.com/tedx