In this video, we talked about the malfunction that occurred in the Dyson V10 model, which we had previously purchased and reviewed, within 5 months of use. Dyson company solved our problem by replacing the main body with a new one. However, in order to send the body, it is necessary to remove the battery, the company asked us to remove the dust container and rear filter and send them. We removed the battery by removing its 3 screws and sent it away. It was not difficult for us to remove and install the battery. However, the same convenience may not be available for every user. The company should take this into consideration. Even though we easily removed and installed the battery, there was deformation in the heads of the screws.
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