In this comprehensive video, dive into the world of activity tracking within Dynamics 365 CRM and elevate your customer engagement strategy to new heights.

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Chapters:
00:00 Intro
00:35 Topics
00:57 Activities
02:38 Types of Activities
06:23 Importance of Activities
06:54 Email
12:04 Meeting/Appointment
15:12 Phone Call
18:05 Task
21:08 Summary and Next Session