India has made significant strides in improving public service delivery in recent years. However, there is still a long way to go to ensure that citizens and businesses have timely access to public services such as registration and approvals and that these services are delivered efficiently and effectively. Public service guarantee laws have been enacted in several Indian states to address this issue, but there is a need to strengthen these laws and ensure their effective implementation.

To address the same, Centre for Civil Society-a public policy think tank in Delhi proposes a Model Public Services Delivery Act.
You can read more about the Act here- https://ccs.in/model-public-services-...

What is Centre for Civil Society?
Founded in August 1997 on the 50th Anniversary of India’s independence, Centre for Civil Society (CCS) is a leading public policy think tank today, ranked 5th in India and 83rd in the world by the TTCSP 2021 report.

CCS champions individual choice and institutional accountability by shaping India’s public policy, using evidence-based research, outreach programs and policy training.

To know more about CCS visit their website at ccs.in