Published On Jul 7, 2020
The ROGER365.io platform is a customer engagement hub that ties all touchpoints of communication together. Let your customer decide what touchpoint they use to get in contact with you and increase the customer satisfaction.
By integrating the official WhatsApp for Business solution into Microsoft Teams, you receive a phonenumber that your customers can use for WhatsApp messaging. This can even be your existing business phone number. The incoming messages are delivered to a channel within Microsoft Teams, accessible and assignable to any channel member. This allows your agents to respond quickly to messages, regardless of their location.
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