In this insightful interview, Lance McCaskey, Vice President of IT Operations Applications at Aventiv, shares how ignio™ by Digitate played a pivotal role in revolutionizing Aventiv's IT operations. Discover the strategic partnership that enabled Aventiv to achieve remarkable results, including:
• Comprehensive IT Monitoring: Gain visibility across the entire IT landscape with a single pane of glass.
• Noise Reduction & Event Management: Learn how Aventiv reduced noise and improved event management to enhance the customer experience.
• Enhanced Troubleshooting: See how alert suppression and correlation streamlined troubleshooting for revenue-generating applications.
• Proactive IT Operations: Understand the shift from reactive to proactive IT management.
Explore how Digitate’s cutting-edge solutions empowered Aventiv to leverage ignio™ as a robust enterprise-level tool, ensuring full observability, boosting business value, and meeting all operational needs.
Don’t miss this deep dive into the transformative power of ignio™ in IT operations!

About Digitate - Digitate is a leading software provider bringing agility, assurance, and resiliency to IT and business operations. Digitate’s flagship product, ignio™, is an award-winning AIOps solution that reimagines the enterprise business landscape with its distinctive closed-loop approach.
Key Links
https://digitate.com/
https://digitate.com/case-studies/

00.00 - Introduction Lance McCaskey
00.018 - Aventiv's IT landcape and challenges
00.45 - Event corelation feature of ignio
01.23 - ignio features that worked for Aventiv- single pane of glass; reactive to proactive approach; Alert management
02.17 - Sales force integration and monitoring
02.50 - Closed loop automation for improved system performance
03.17 - Automated patching reducing operational risk
04.12 - continuing the transformation journey with Digitate



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