What did we cover at the event?

Kerv, Genesys and Microsoft experts gathered at London Zoo to showcase how companies can transform their CX using AI, Data and Digital channels. We showcased this by showing the deep integration between Genesys Cloud CX and the Microsoft Stack (Teams, Dynamics 365, Power BI).

We also heard from our clients, Somerset County Council and National Highways, talk all around their CX Transformation journeys.

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Chapters ⌛
0:02 - Introduction
0:36 - Opportunities
0:54 - Claims Management
1:07 - Genesys
1:30 - Steering
1:41 - Customer Feedback
1:53 - Outro

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Kerv specialises in digital transformation and IT solutions for a range of different customers in various industries. Kerv is proud to be certified as a Great Place to Work (2023), we’re listed on the Best Workplaces in Tech (2023) and we are excited to be on our journey to becoming a B-Corp business. We are delighted to have one of the highest Glassdoor ratings in the country – our Kervers like being at Kerv!

Stay connected! 🔗
LinkedIn:   / kerv  
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